Privacy Policy

Hines Creative ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or opt in to receive communications from us.

Information We Collect

We may collect the following information:

• Name
• Email address
• Phone number
• Information you voluntarily submit through our forms

How We Use Your Information

We use collected information to:

• Provide and operate our services
• Respond to inquiries and requests
• Send transactional or informational messages you have opted in to receive
• Improve systems, workflows, and service quality

SMS Communications

If you opt in to receive SMS messages from Hines Creative:

• Message frequency may vary
• Message and data rates may apply
• Reply STOP at any time to opt out
• Reply HELP for assistance

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell or share your mobile number with third parties for marketing purposes.

Cookies & Tracking Practices

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site usage. Cookies are small files stored on your device that help us remember your preferences and improve our services. You can control cookie settings through your browser preferences. We use analytics tools to understand how visitors interact with our website, which helps us optimize performance and user experience. These tracking practices are used solely for operational and analytical purposes to improve our services.

Data Sharing

We may share information with trusted service providers who assist in operating our systems, such as CRM, messaging, and hosting platforms. These providers are required to protect your information and use it only for authorized purposes.

Data Security

We implement reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, or misuse.

Your Rights

You may request access, correction, or deletion of your personal information by contacting us directly.

Changes to This Policy

This Privacy Policy may be updated from time to time. Updates will be posted on this page with a revised "Last updated" date.

Terms of Service

Please also review our Terms of Service, which govern your use of our website and services, including SMS communications.